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Technology & Financial Overview

Private & Institutional Transit Operating System

A high-efficiency, cashless, and conductor-free shuttle platform engineered specifically for student hostels, university campuses, and corporate transit providers.

Prepared For

Fleet Operators, Hostel Owners, and University Directors

Document Focus

Operational Cost Reduction & Ticket Surcharge Structuring

Release Version

A4 Teaser Brief / V2.10

Platform Origin

paaza.app

Contact Details

info@paaza.app | www.paaza.app

The Solution to Transit Headaches

Managing student or corporate shuttles using paper manifests, manual tickets, and cash payments creates structural inefficiencies that drain net revenue. Paaza Plus digitalizes operations, giving fleet operators absolute control.

Fare Leakage Protection

Eliminates cash handling entirely. Every fare is digitally audited and accounted for, preventing driver collection leakage and administrative discrepancies.

Pay-on-Demand Booking

Riders must pay upfront digitally to secure their seats. This guarantees 100% collections, eliminates empty seat reservations, and secures cash flow before trips start.

Capacity Optimization

Replaces static schedules with demand-responsive dispatch. Live booking manifests ensure buses only run when occupied, reducing fuel waste and vehicle wear.

The Conductor-Free Catalyst: Save up to KES 480,000 Annually Per Bus

Traditional transit systems hire a dedicated ticket conductor per vehicle (salary, social benefits, and administrative overhead averaging KES 25,000 to KES 40,000 monthly). Paaza Plus completely eliminates the need for conductors.

Riders pre-book and pay via their mobile device. The driver simply validates boarding passengers digitally on the Driver App's manifest screen. The savings from removing a single conductor pays for the software license 10 times over.

The Three-Pillar Software Suite

Paaza Plus unifies passenger check-out, driver execution, and operational oversight under a single real-time data layer. The suite consists of three interconnected systems:

1. Rider Web App

An interactive cashless booking interface requiring zero app installs for passengers. Riders book, pay, and track their shuttle entirely from a mobile browser.

Pre-trip seat reservations
M-Pesa & card checkouts
2D interactive seat selection
Live tracking & ETA map

2. Driver App

A simplified portal giving drivers turn-by-turn route instructions and a real-time passenger manifest, fully operational on any Android device.

Digital passenger manifest
1-Tap passenger check-off
Active route maps
Auto GPS tracking link

3. Admin Portal

A robust dashboard giving fleet owners operational and financial visibility, from live vehicle positions to detailed revenue audit logs.

Real-time vehicle map tracking
Dynamic pricing control
Route schedules & assignment
Detailed financial audit logs

Transparent Costing & Fee Structure

Choose the pricing model that best aligns with your fleet's volume and business strategy.

Recommended

Option A: Pay-As-You-Ride

Best for operators who want a risk-free startup with zero monthly software licensing overhead.

KES 0.00 / monthly subscription

Third-Party Payment Processing: 1.5% (M-Pesa) / 2.9% (Cards) passed through at checkout.
Technology Fee: KES 5.00 convenience fee per successful booking.
Onboarding Fee: KES 4,000 one-time cost per vehicle onboarded.

Note: Requires a minimum booking volume of 800 bookings / month per bus. (If booking volume is lower, a KES 3,000 maintenance fee applies to cover server costs).

Option B: Standard SaaS Licensing

Best for high-volume fleets looking to minimize transaction costs for riders.

KES 4,000 / month / vehicle

Third-Party Payment Processing: 1.5% (M-Pesa) / 2.9% (Cards) passed through at checkout.
Technology Fee: KES 4.00 convenience fee per successful booking.
Onboarding Fee: KES 4,000 one-time cost per vehicle onboarded.

Provides predictable, fixed software subscription costs for fleets with established high ridership.

Round-Inclusive Billing (Example: KES 55 All-Inclusive Ticket)

Financial Parameter	Option A (Pay-As-You-Ride)	Option B (Standard SaaS)
All-Inclusive Round Ticket Price (Rider Pays)	KES 55.00	KES 55.00
Deduct: Paaza Tech Fee (Flat)	− KES 5.00	− KES 4.00
Deduct: Third-Party Payment Processing (M-Pesa 1.5%)	− KES 0.83	− KES 0.83
Net Settled to Operator	KES 49.17	KES 50.17
Software License Cost to Operator	KES 0.00 / month	KES 4,000 / month / vehicle

Bank-Grade Security

Authorization is handled by PCI-DSS Level 1 Service Providers. Utilizing independent gateways ensures safety, card tokenization, and redundancy, removing legal and auditing liabilities.

Payouts & Settlements

Collections are automatically reconciled and settled directly to your bank account — no manual action required. Bank transfers support fractional shillings, so your exact net balance (including decimal cents) is always delivered in full.